The parties and the subject of this document
The service is provided by Հովհաննես Խարազյան ԱՁ (Tax ID 78046621, Մամիկոնյանց 21/1, ք. Երևան, Հայաստան), hereinafter “we” or “Campus Life”.
1.2The user of the service is a training centre, an academy or another person organising courses, hereinafter the “Academy”.
1.3These terms apply both to the website and to the platform. Where a separate written agreement is concluded, that agreement prevails, and these terms apply to the extent that they do not contradict it.
Definitions
- “Platform” means the Campus Life software: a learning management system provided on a subscription basis.
- “Subdomain” means the address allocated to the Academy within the campuslife.am domain, through which its platform is available to its students.
- “Subscription” means the paid right to use the Platform within the limits of the selected plan and term.
- “Trial period” means the period of free use of the Platform before the first payment.
- “Academy content” means any material and data uploaded to the Platform by the Academy or on its behalf: courses, video, tests, and the data of students and staff.
What the service includes
Within the subscription the Academy receives:
- a separate subdomain under its own name and with its own branding: colour, name and theme;
- a separate database: the data of one Academy is not physically mixed with the data of another;
- the operating capabilities of the Platform: courses and video, tests, attendance records, payment records and analytics;
- updates and error corrections at no additional charge;
- migration support and further consultation in Armenian.
The set of capabilities may change as the product develops. Within a period already paid for, we do not remove the capabilities on which the current work of the Academy is based.
Registration and the right of access
Registration is open: anyone may create an account. Registration by itself, however, does not grant access — the right of access is granted by a Campus Life employee after an arrangement with the Academy. Until then the account operates in a pending state.
4.2This order is deliberate: the platform is rented by organisations, and granting automatic access to everyone who registers would mean opening the data of another Academy.
4.3The Academy is responsible for keeping its account credentials safe. The password is not disclosed to third parties. Where misuse is suspected, the password must be changed immediately and we must be notified.
Trial period
The trial is provided free of charge and without card details. Its term and conditions are agreed with the Academy on the basis of the enquiry.
5.2During the trial the Academy works with real groups. At the end of the trial the Academy is free not to continue, without penalty and without explanation. In that case the data is provided as an export in accordance with section 12.
Plans, payment and terms
The composition of the plans, their price and the billing period are published on the website or agreed separately. Payment is made in advance, before the start of the corresponding period.
6.2An invoice is deemed paid from the moment the funds are credited to our account. Bank charges are borne by the payer.
6.3In the event of late payment we send a reminder first. In the event of prolonged delay, access may be suspended temporarily upon prior notice. Suspension is not deletion of data: the data is retained in accordance with section 12.
6.4We give notice of a change in prices at least 30 days in advance. A new price does not apply to a period already paid for.
Obligations of the Academy
- Content uploaded to the Platform must be lawful and must not infringe the rights of third parties, including copyright.
- Relations with its students and staff — contracts, payments and the legal basis for collecting data — are ensured by the Academy.
- In respect of the personal data of students the Academy acts as the party responsible for processing the data, and we act as a party acting on its instructions. Details are set out in the Privacy Policy.
- The Academy is responsible for actions performed from its accounts.
Our obligations
- To keep the Platform available under normal operating conditions and to restore it as quickly as possible in the event of a failure.
- To perform regular backups of the data.
- To give advance notice of planned maintenance and to carry it out outside teaching hours.
- To provide support in Armenian, by email and through messengers.
We do not guarantee uninterrupted operation where interruptions are caused by the internet connection, the hosting provider or other circumstances beyond our control, but we undertake to remedy them within a reasonable time.
Intellectual property
The Platform — the software code, the design and the trade mark — remains our property. A subscription grants a licence to use the Platform, not a right of ownership.
9.2Academy content remains the property of the Academy. We do not use it for any other purpose and do not pass it to other customers.
9.3Publishing the name or the logo of the Academy as a customer example requires its separate consent on each occasion.
What is prohibited
- Attempting to access the data of another Academy or the administrative areas of the Platform.
- Reverse engineering, copying the code, or creating a similar service on the basis of the Platform.
- Reselling or sublicensing the Platform or parts of it without our written consent.
- Automated bulk requests that disrupt the stable operation of the service.
- Posting content prohibited by law.
A breach of these rules is grounds for immediate suspension of access.
Limitation of liability
We are liable for actual damage caused through our fault, up to the amount of the payments made by the Academy over the last 12 months.
11.2We are not liable for lost profit, nor for the obligations assumed by the Academy towards its students.
11.3These limitations do not apply to damage caused intentionally.
Termination, data export and deletion
The Academy may terminate the subscription at any time by notifying us. A period already paid for continues until its end.
12.2We may terminate the provision of the service in the event of a gross breach of the rules in section 10 or a prolonged delay in payment, upon prior notice.
12.3After termination the data remains available for export for 30 days. After that period it is deleted, including from backups, within a reasonable time, save for data whose retention is required by law, such as accounting records.
Mobile apps and app stores
Campus Life provides a mobile app that the Academy’s students download from the App Store, and the Android version from Google Play once it is published there. Use of the app is granted as a personal, non-exclusive, non-transferable and revocable right, in accordance with these terms.
- there are no in-app purchases: the Academy pays for the subscription by bank transfer, and the stores take no part in that payment;
- Apple and Google are not parties to this agreement: the service is provided by us, and we bear responsibility for the app and its content;
- any questions or claims about the app are addressed to us, not to the store;
- use of the app is also subject to the rules of the relevant store; in case of conflict, the store’s rules prevail only as regards your relationship with that store.
Outdated versions of the app are not guaranteed to work: compatibility with the platform is maintained for the current version.
Force majeure
The parties are released from liability for non-performance caused by force majeure — including a prolonged outage at a cloud provider or telecoms operator, loss of power supply, acts of public authorities, and hostilities. The other party is notified of such circumstances within a reasonable time.
Changes to the terms
We give notice of a material change to the terms by email or in the dashboard at least 14 days in advance. If the Academy does not agree, it may terminate the subscription before the change takes effect.
15.2The current version of this document is always available at campuslife.am/terms, with the date of the last update.
Governing law and disputes
These terms are governed by the law of the Republic of Armenia.
16.2Disputes are settled through negotiation. Failing agreement, a dispute is subject to consideration by the courts of the Republic of Armenia in the manner prescribed by law.
Contact
For any question, write to us at the email address given at the bottom of the page. The full details of the service provider are set out there as well. This document is a translation. In case of any discrepancy the Armenian version published at campuslife.am prevails.
Service provider
Հովհաննես Խարազյան ԱՁ
- Tax ID
- 78046621
- Website
- campuslife.am
- Address
- Մամիկոնյանց 21/1, ք. Երևան, Հայաստան
- [email protected]